How do I visit an inmate in the Travis County Jail?
Travis County Jail, including the Del Valle Correctional Complex and the Downtown Correctional Facility only allow for video visitation for personal visits. There are no face-to-face visits allowed at either facility.
All on-site video visitations occur ONLY at the Del Valle Correctional Complex for inmates housed at either the Del Valle Correctional Complex or the Downtown Correctional Facility. NO on-site video visitation occurs at the Downtown Correctional Facility (3614 Bill Price Rd., Del Valle, TX 78617).
How do I send mail to an inmate in the Travis County Jail?
All letters, cards, and other correspondence are to be sent directly to the inmate at the appropriate address listed below and must include inmate’s name & booking number.
Travis County Jail / Central Booking, 500 W. 10th St. Austin Texas 78701
Travis County Correctional Complex – TCCC, 3614 Bill Price Rd., Del Valle, TX 78617
How do I call to an inmate in the Travis County Jail?
Telephones are available in each of the dayrooms. Inmates will have access to the telephone during morning, afternoon and evening hours. A 20-minute time limit is enforced to allow all inmates access to the telephone. These are “collect call” telephones which requires the receiver of the call to pay the charges for those calls that are accepted. Inmates can now make a 15 minute call to a cell phone. The person receiving the call on their cell phone will incur a charge of $9.99 for accepting the call from an inmate. Should you have questions regarding the Securus phone system or phone call charges, call (800) 844-6591.
You can open an account with Securus’ Inmate Connections and begin accepting calls on your home or cell phone.