The Detention Division consists of four squads whose primary duties include the supervision of the inmate population within the New Hanover County Jail. This supervision includes, but is not limited to, ensuring the inmates are housed in a safe environment, providing quality meals, and providing inmates with family and attorney contact through frequent visitation.
The Division also includes a fifth squad which is responsible for inmate transportation to and from the Facility, inmate classification, front desk responsibilities, and warehouse duties. In addition, there is a booking/intake unit which is staffed 24 hours a day and is responsible for processing inmates who are pending confinement.
The New Hanover County Jail, located on Juvenile Center Road, employs 92 deputies and 62 detention officers along with nine members of a civilian support staff. The Division’s primary objectives include operational security and focuses on the safety of the officers, support staff, and inmates who live and work within it. The New Hanover County Jail inmate population varies but averages 569 inmates daily. The Facility booked 14,174 inmates in 2012. Due to the size of the inmate population, visitation is allowed by appointment only and must be scheduled by the inmate.