Shelby County Jail is a 500 bed facility which houses local, county, state, and federal inmates of both pre-trial and convicted status. The jail is staffed by 65 highly trained correctional professionals.
Line Officers and First-line Supervisors work 12-hour shifts for 24 hour coverage. Jail staff utilizes state-of-the-art video surveillance systems, court teleconferencing, telephones, intercoms, radios, computerized jail management and fingerprint systems, as well as digital imaging to manage inmate populations in one of the most sophisticated corrections facilities in the region. The podular design of the facility is often copied and is one of the most efficient in the state and nation.
Shelby County Jail Inmates are received and released 24 hours a day 365 days per year from the facility, located at 380 McDow Road in Columbiana, AL. Inmate care provided includes on-site medical, dental, and mental health services.
Shelby County Jail Related Files
How do I visit an inmate in the Shelby County Jail?
- An inmate’s housing location will determine his/her visitation time. A visitation schedule is posted in each cell block.
- It is the responsibility of each inmate to contact his/her family and friends to notify them of their visitation time. If an inmate’s housing location is changed, their visitation time will change also. The inmate will be responsible for keeping his/her family and friends informed of new visitation times.
- Inmates are allowed only one visitation time period per week. All visitors must arrive during the inmate’s scheduled visitation.
- All visitors are subject to the rules and regulations of the Shelby County Corrections Division and are subject to being searched before entering the facility.
- If time permits, every inmate with visitation privileges will be allowed 30 consecutive minutes of visitation.
How do I call an inmate in the Shelby County Jail?
Inmates in the Shelby County Jail use telephones that are located throughout the jail housing units to place outgoing calls. Each housing unit has specific rules concerning the locations of telephones, hours of use, and the length of calls allowed. The basic rules are:
- Inmates have access to telephones during the day time, except during meals
- Inmates cannot receive telephone calls
- Jail staff will not relay messages
- Inmates may place normal collect calls (subject to fees by your phone service provider) or they may use the NCIC prepaid phone account service
- Inmates are not allowed to make non-typical collect calls, 3-way calls, or unwanted calls
- Phone calls, except for those made to the inmate’s attorney, are recorded
- TTY services for the hearing impaired are available upon request
Prepaid Phone Accounts
The Shelby County Jail uses an outside telephone service provider called NCIC Inmate Phone Service. NCIC offers prepaid phone accounts and lower per minute costs than regular collect calls. An account can be set up for a specific phone number or a specific inmate. Inmate prepaid accounts allow an inmate to place collect calls to any unblocked phone number. Phone number prepaid accounts allow inmates to call one phone number, as long as that number is not blocked.
Citizens may purchase prepaid phone services using kiosks (after 11/26/2012) located in the public areas at the Shelby County Sheriff’s Office, or by calling 1(800) 943-2189 or 1(800) 382-2887, through NCIC Customer Service.
Inmates can purchase prepaid phone time using funds in their inmate account, through the jail commissary. Activation instructions are printed on the back of the card.
Rejecting or Blocking Calls from Inmates
If you receive a call from an inmate, you will be given the option of accepting the call, hanging up, blocking all calls from the inmate, or blocking all calls from any inmates in the Shelby County Jail. Simply follow the phone prompts during the call.
Please remember that the Shelby County Jail does not administer the NCIC phone system. If you have questions about the service, prepaid phone cards, or issues concerning phone number blocking, you must contact NCIC Customer Service at 1(800)382-2887 or 1(800)943-2189.
How do I send money to an inmate in the Shelby County Jail?
Guidelines for Inmate Accounts:
- Inmates will not possess any money.
- Inmates will not be allowed to transfer money from one inmate to another, nor will an inmate be allowed to receive money from an outside source payable to another inmate.
- Inmates on “No Privilege” status will only be permitted to purchase items from the hygiene, written correspondence, and clothing categories.
The ONLY acceptable ways to add money to an inmate’s commissary account are:
1. Money Order:
A money order is the only acceptable funds that a corrections officer can accept for deposit into an inmate account. Money orders may be left at the booking office window drop box, at visitation with an officer, or mailed to an inmate. Money orders must have the inmate resident number written on the money order in legible print. See the Inmate Mail tab for further instructions. It is the responsibility of each inmate to ensure that his/her family knows to put his/her resident number on the money order. No cash or checks will be accepted by Sheriff’s Office employees.
2. Cash Deposits:
Cash deposits may be made to an inmate’s account through the use of the Cobra Cashier machine located in the video visitation area behind the front desk in the lobby. This machine is similar to an ATM and instructions for use are listed on the screen. The Cobra Cashier accepts $5, $10, $20, $50, and $100 bills only. The inmate’s booking number must be entered prior to making a deposit through the Cobra Cashier. A charge of $3.25 per transaction will be assessed for each deposit.
3. Credit & Debit Cards:
Credit and debit cards may be used to deposit money into an inmate’s account through the Cobra Cashier as well. The inmates booking number must be entered prior to making a deposit through the Cobra Cashier. A charge of $3.25 per transaction will be assessed for each deposit.
Credit and debit cards may be used to deposit money into an inmate’s account by visiting www.govpaynow.com or calling 1-888-277-2535. To complete a debit or credit card transaction you will need following: (1) Inmate name (2) Inmate number (3) Facility code – SBY (4) Pay Location Code – 5500
How do I send mail to an inmate in the Shelby County Jail?
Inmate to Inmate correspondence is prohibited.
All incoming mail must be in postcard form, with the exception of legal mail or other specially approved items. Post cards may contain photos, art or graphics but must conform to standards set below. Minimum allowable size, as determined by the USPS Regulations, is 3.5 inches by 5 inches. Maximum allowable size, as determined by USPS Regulations, is 4.25 inches by 6 inches.
Mail that is not properly addressed to the inmate will be returned to the sender.
Money orders and other certified funds will still be accepted in the mail. These funds must be mailed to the attention of Inmate Accounts/Funds and include the inmate’s full name and resident number. Any correspondence, unless otherwise approved, will not be delivered to the inmate. Monies received will be deposited into the inmate’s commissary account. CASH WILL NOT BE ACCEPTED.
Publications and periodicals other than books, which are described as faith based, legal pamphlets, and self help informative documents which are received from a publisher, not an individual, are allowed to be delivered to an inmate. All incoming materials will be inspected. Newspapers will NOT be accepted as incoming mail.
All outgoing mail must have a complete mailing address and return address which includes the inmate’s full name, resident number and address or it will NOT be delivered for mailing.
Listed below are reasons the postcard will not be accepted into the facility: defaced; plastic or wrappings on postcards; postcards marked with paint, crayons or markers; postcards with labels or stickers; postcards with watermarks or stains; postcards with any biohazards, including perfumes or lipsticks; postcards depicting any nudity, weapons or gang references, or any other graphic deemed inappropriate; oversized postcards.
Shelby County Jail Inmate Mailing Address is:
Inmate Name & Resident Number
C/O Shelby County Correctional Facility
P.O. Box 1240
Columbiana, AL 35051